![]() ![]() Q100043: How to clear your Nuke/NukeX/NukeStudio cacheĦ. The following article explains where you can find the default cache locations: It is also good practice in order to prevent unnecessary memory usage. If disabling all firewalls and security software on your machine helps too, you may need to then adjust your permissions and settings.Ĭlearing your cache may help with performance issues and unexpected behaviours. Sometimes firewalls and other security software may block certain processes that Nuke is running, which can result in a crash. If disabling Frame Server resolves the issue for you, the next step would be to disable all firewalls and security software on your machine and relaunch Nuke (with Frame Server enabled). Q100378: How to disable the Frame Server for Nuke, Nuke Studio and Hiero There have been issues reported that have been resolved by disabling Nuke’s Frame Server. Does the issue still occur after disabling the Frame Server? Regardless of the result of disabling GPU acceleration, we still recommend that you try to keep your GPU drivers up-to-date where possible, as mentioned on Nuke’s tech specs page. Does the issue persist after updating your GPU driver version? You can also disable GPU acceleration in any part of Nuke where the option is available, such as the Viewer or certain nodes (ie. Q100071: How to disable the GPU to help diagnose memory/performance issuesĭepending on what preferences have been set, Nuke may be using your GPU for certain calculations. To determine whether an issue may be GPU related, you can try disabling GPU acceleration: ![]() Does the issue still occur after disabling GPU acceleration? If this is the case, you can refer to the following article for further troubleshooting steps: If the issue no longer occurs after launching Nuke in safe mode, it is likely that the crash is being caused by a plugin or script installed to your ~/.nuke directory. And any OFX plug-in (including FurnaceCore).Any scripts or plug-ins in $NUKE_PATH or %NUKE_PATH%,.Running Nuke in safe mode will stop the following from loading at startup: Q100038: Launching Nuke/NukeX/NukeStudio/Hiero in safe mode Launching Nuke in safe may allow you to determine whether the crash could be caused by any third-party plugins or customisations that may be installed on your system. However, if you do need to contact us, please provide us with as much information from the following tests as possible. Running some of the below tests may resolve the issue for you, and it may not be necessary to open a Support ticket. When opening a Support ticket, the more information that you are able to provide, the easier it will be for us to start isolating the cause of the crash. This article will outline the steps you can take to begin troubleshooting if Nuke is crashing on startup, and what information is useful to provide when opening a Support ticket. ![]()
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